What a Lousy Blackjack Dealer Taught me About Customer Service
Mini-lesson for those who don’t want to read the whole post: “You probably should have read the whole post.” I sat down at the Blackjack table, pulled out a $20 and stuck it on the velvety green tabletop for the dealer to change. He gave me four weathered $5 chips, then neglected to wish me [...]
Should You Have Advertising on Your Site or Not?
There are two schools of thought when it comes to the on-site advertising issue. Luckily, one of the schools only goes up through kindergarten. A lot of website owners struggle with the idea of monetizing their sites, especially when it comes to advertising. They want the income of ads, but not the clutter. And some [...]

Finally...a book on freelancing that's not just about taxes, client acquisition and time management.
