What a Lousy Blackjack Dealer Taught me About Customer Service

Mini-lesson for those who don’t want to read the whole post: “You probably should have read the whole post.”
I sat down at the Blackjack table, pulled out a $20 and stuck it on the velvety green tabletop for the dealer to change. He gave me four weathered $5 chips, then neglected to wish me [...]

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Should You Have Advertising on Your Site or Not?

There are two schools of thought when it comes to the on-site advertising issue. Luckily, one of the schools only goes up through kindergarten.
A lot of website owners struggle with the idea of monetizing their sites, especially when it comes to advertising. They want the income of ads, but not the clutter. And some fear [...]

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